Refund policy

DOMESTIC ORDERS ( United States)

Sometimes the fit isn’t right, so here at "Miau The Label" we’re happy to accept returns on any garment that is unworn and still fitted with all security tags and labels. Items must be sent out within 3 days of the delivery date of your order.

Condition of Returned Items: All dresses must be free of any signs of wear, including but not limited to:
- Makeup stains
- Deodorant marks
- Food or Beverage Stains
- Water Damage
- Material Pilling
- Any other visible signs of wear
Broken Security Tags: Dresses returned with broken, removed, or tampered security tags will automatically be ineligible for a refund.

If a dress is received in any of the above conditions, it will not qualify for a refund or exchange, and the item will be sent back to the customer at their expense. Please take care to try on your dress in a clean, dry space to ensure it remains in pristine condition.

It’s important to note that return shipping costs are not covered by "Miau The Label" when an item is sent back, so we suggest using your local post office for the best service and tracking ID.

Just click on the CONTACT tab in our menu and fill out the information with your name and order number and the reason for the return. We will be happy to help you out.

Please do not return any items to our store location including pick up orders. Returns will only be accepted with prior confirmation through our CONTACT link. All unauthorized returns will be returned to sender.

Payments minus the original initial shipping cost will be credited back to the original purchasers credit card. Refunds are processed within 2-3 working days of receiving the item. We do not refund initial shipping charges for items returned.

Card refunds may take up to 10 business days for your bank to complete, depending on their processing time. This can vary between banks, so please speak to your bank for any more info regarding processing times as we are unable to amend this.

INTERNATIONAL ORDERS (Outside of the United States)
It is absolutely important to us that you are completely satisfied with your purchase, which is why we offer a E-GIFT CARD only if the item/s are shipped out to us within three (3) days from delivery.

Any later and it will NOT be accepted. No Exceptions. We do not offer refunds or exchanges.

All item(s) being returned must be accompanied by original garment bag with no visible signs of damage or wear, pulls, snags, stretching, stains or odor. "Miau The Label" reserves the right to refuse the product if the item does not meet our standards.

We’re happy to accept returns on any garment that is unworn and still fitted with all security tags and labels. Items must be sent out within 3 days of the delivery date of your order.

Condition of Returned Items: All dresses must be free of any signs of wear, including but not limited to:
- Makeup stains
- Deodorant marks
- Food or Beverage Stains
- Water Damage
- Material Pilling
- Any other visible signs of wear
Broken Security Tags: Dresses returned with broken, removed, or tampered security tags will automatically be ineligible for a refund.

If a dress is received in any of the above conditions, it will not qualify for a return, and the item will be sent back to the customer at their expense. Please take care to try on your dress in a clean, dry space to ensure it remains in pristine condition.

It’s important to note that return shipping costs are not covered by "Miau The Label" when an item is sent back. Just click on the CONTACT tab in our menu and fill out the information with your name and order number and the reason for the return. We will be happy to help you out. Returns will only be accepted with prior confirmation through our CONTACT link. All unauthorized returns will be returned to sender.